Certified quality management
Clear structures, efficient process flows and defined as well as transparent responsibilities in all specialist areas are the basis for high product and service quality. Furthermore, these high standards are the basis for the daily cooperation at innolectric. After the initial certification three years ago, TÜV Nord therefore awarded innolectric again in June 2022. Within the scope of the recertification audit, the validity of the DIN EN ISO 9001:2015 certificate was extended for another three years. TÜV Nord thus confirms that innolectric is continuously improving internal processes.
Comprehensive customer orientation at innolectric
The excellent quality management stands for the continuous optimization of processes, products and services. By fulfilling all normative and legal requirements, innolectric ensures that it is clearly oriented towards the satisfaction of all customers. Geraldine, Quality Management Supervisor at innolectric, is pleased that process-oriented quality management is so well established in the company: “As the person responsible in this area, it is nice to see that the requirements of DIN EN ISO 9001:2015 are not only met in the team, but have become a natural part of daily work. This results in optimized processes that generate greater customer satisfaction and an even better understanding among employees.”
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